As coronavirus cases jump in Indonesia, doctors are working double-time treating sufferers both at hospitals and online via health tech startups – an approach that’s quickly turning into a part of the national healthcare system.
Doctor Mohammad Risandi Priatama, 26, has treated ten people with COVID-19 signs over the last month at a busy West Java hospital in a delegated virus “red zone” – and offered consultation for scores more through the app Alodokter.
With a lack of medical employees and protective gear, and under 4,000 hospital beds for seriously sick COVID-19 sufferers in an archipelago of 270 million people, authorities have little capability to manage what some consultants believe is a pandemic that has been hidden so far by limited testing.
To lessen the pressure, the government is directing the public to so-called telehealth companies through which they will access verified medical steerage, get free doctor consultations through video, telephone or text, and even have medicine prescribed and delivered.
Indonesia’s largest telehealth companies, together with Alodokter, Halodoc and GrabHealth – a joint partnership between Singapore trip-hailer Seize and Ping An Good Physician from China’s Ping An Healthcare and Expertise Co Ltd – have seen utilization skyrocket over the previous month.
Alodokter clocked 32 million web site guests in March and over 500,000 free coronavirus consultations since Indonesia’s first confirmed case on March 2, Faibis mentioned. Grabhealth stated daily consultations had practically doubled to 10,000.